The challenge

“Everything was being scribbled on paper and it was hard to keep up.”

Lash Luscious is a Norfolk based beauty salon with 3 employees. Owner, Cassie, was recommended BrightHR after struggling to keep up with the piles of paperwork caused by timesheets and holiday forms.

“Everything was being scribbled on paper and I had to chase staff to remind them to fill in timesheets—sometimes even checking CCTV to work out start and finish times—just to calculate pay,” Cassie explains.

“I would issue a new holiday form every April. By the time the end of the holiday year there were so many scribbles and changes on those sheets, it was hard to keep up.”

The solution

"BrightHR's automated system makes managing holidays and sickness simple."

“Having everything online and in one place, it’s so easy. No more searching through filing cabinets. I can go online, grab what I need and it’s there, no matter where I am in the world,” Cassie says about BrightHR.

As well as using BrightHR to track working hours and modernise her absence management, Cassie has also used Bright to help return to work after COVID-19.

She says: “The Furlough and back to work navigators have been fantastic in helping guide me through this pandemic and what to do next. I’ve been able to keep my team up to date using the document storage and kept them trained and ready for our reopening with the e-learning courses in the back to work navigator.”

“For the stress it takes off you as an owner, BrightHR is worth its weight in gold. It’s not expensive and it’s like having my own HR manager.”